ZAMTEL SOCIAL MEDIA AWARDS TERMS AND CONDITIONS

Description

The Zamtel social media awards are aimed at appreciating Zambian content creators and social media influencers from different digital platforms at the same time enhancing the Zamtel brand associating it to be more youth centric and the most desirable brand.

Mechanics

The Zamtel Social Media Awards aim to reward and engage both content creators and customers through an interactive nomination and voting process.

Customer Incentives

Customers participating in the nomination process will automatically enter a draw to win prizes such as iPhone 16 Pro Max, Fuel vouchers valued at K2,000 & Shopping vouchers valued at K2,500. Customers who win the weekly draws will be contacted on Hot FM radio every Wednesday & Friday.

Campaign Duration

The awards will officially launch on 5th March and will run for a total of four (4) months. The campaign timeline is as follows:

• Nominations Period: 1 month
• Voting Period: 3 months

Customer Journey

• USSD *9595# – Customers can nominate or vote by dialing *9595#, selecting option 1 (“Zamtel Social Media Awards”), choosing a category, and entering the details of their preferred social media influencer.
• My Zamtel App & Web Interface (www.zamtel.zm) – Customers can log into the My Zamtel App or visit the official Zamtel website (www.zamtel.zm) to access the “Zamtel Social Media Awards” section and submit their nomination or vote.
• SMS to 9595 – Customers can send an SMS to 9595 by entering the category code (as per the table below) followed by the name of the social media influencer they wish to nominate for.

Award Recipients

The awards are open to all social media content creators and influencers across various platforms. Participants must be active on at least one recognized social media platform (e.g., Facebook, Instagram, Twitter, TikTok, YouTube, LinkedIn). The selection of nominees will be determined by public nominations. Individuals can nominate their preferred content creators or influencers by following the official nomination process outlined on the designated platform. Self-nominations are also permitted, provided all necessary information is submitted accurately.

At the close of the nomination period, the five (5) individuals in each category who receive the highest number of nominations will advance to the voting stage. In the event of a tie for the fifth position, both nominees will be included, subject to the discretion of the organizing committee. Each award category will feature a maximum of five (5) nominees. Categories are listed in clause 6. The organizing committee reserves the right to merge, modify, or cancel categories based on the number of nominations received. Winners in each category will be determined through public voting. The nominee with the highest number of votes in their respective category will be declared the winner. Voting will be conducted via USSD *9595#, SMS, and web interface, and any attempts at vote manipulation may result in disqualification. All nominations and votes received will undergo a vetting process to ensure that all content creators and influencers comply with the stipulated terms and conditions.

General Provisions

• All participants must adhere to the rules and guidelines set forth by the organizing committee.
• The organizing committee reserves the right to verify the authenticity of nominations and votes in collaboration with Internal & External auditors.
• Prizes are non-transferable and must be accepted as awarded.
• By participating, nominees consent to the use of their names, images, and content for promotional purposes related to the awards.

Customer Promotion

• The promotion will be open to all mobile prepaid customers with fully verified KYC numbers.
• Customers will be charged K2 for nominations and voting. The voting platforms will include USSD, SMS, and a web interface.
• All numbers under LTE Brand, PSTN, FTTH, ADSL, and Mobile Postpaid shall not be eligible to participate in the promotion.
• All customers who wish to participate in the campaign must be 18 years or older.
• The number of votes and nominations accumulated will be equivalent to the number of entries into the draw.
• Customers will receive a success message upon successful nomination and voting.
• The draws will be conducted weekly through a random draw application. Winners will be drawn electronically using a secure and dedicated “Draw Application” that will capture all entries into the campaign from all qualifying subscriptions through the respective channels.
• The campaign is NOT open to Zamtel members of staff; their spouses, parents, children, and Zamtel’s direct affiliates (All Zamtel agents and Zamtel Money agents will be excluded from the list of eligible winners).
• All winners will be contacted after the draws are conducted.
• All promotional materials relating to prizes in the promotion are for illustrative purposes only.
• Prizes won in the promotion are non-transferable and cannot be converted to cash for non-cash rewards.
• All prizes that are unclaimed 30 days after the closure of the promotion will be forfeited.
• A customer is eligible to win only once per calendar month.